Family Support

Our Family Support Service assists families with children aged 0 to 18 who are facing challenging circumstances and could benefit from early intervention. We focus on equipping families with the tools, guidance, and services they need to thrive in their daily lives. Whether you’re dealing with stress, parenting challenges, or other concerns, we provide tailored, strengths-based support that builds on what’s already working well within your family while addressing areas that need attention.

Families may seek our services for a variety of reasons, including:

• Struggling with parenting or feeling overwhelmed by family responsibilities
• Experiencing financial stress or difficulty providing for your family
• Concern about your child’s emotional or behavioural development
• Needing support after a significant life change, such as the arrival of a new baby or a relationship breakdown
• Wanting to improve family dynamics and strengthen relationships
• Seeking advice on accessing services or navigating the support system

Whatever challenges you’re facing, our team is here to listen and provide compassionate, non-judgmental support.

Our Family Support Service provides flexible, comprehensive assistance, including:

• Individualised Family Plans: We work closely with families to understand their unique circumstances and develop a tailored plan with realistic goals based on their strengths and challenges.
• Emotional and Practical Support: We offer direct support, including parenting guidance, emotional assistance, and strategies for managing daily stress. Our goal is to empower families with the skills and confidence to overcome challenges.
• Information and Referrals: If specialised services are needed, we connect families with appropriate supports, including mental health services, financial counselling, or parenting programs. Our strong relationships with other community service providers ensure a holistic approach to care.
• Flexible Service Delivery: Services are provided in various locations to suit your family’s needs, including home visits, office meetings, schools, parks, and via phone or video calls when necessary.

We offer a variety of workshops and activities to support families, including:

• Parent Connect: Join our welcoming group for parents and carers of children aged 0-8 years. Held fortnightly from 10am to 12pm on Mondays during the school term, this is a great opportunity to connect with other parents, share experiences, and gain valuable insights to support your parenting journey in a friendly and supportive environment. Free child minding is available, so you can focus on the session while your little ones are cared for.
• After School Activities: Fun and engaging activities for children aged 5-12 years, offering a safe space to play, learn, and connect after school.
• School Holiday Program ‘Kids Connection’: An exciting program for children aged 5-12 years to stay entertained and connected during the school holidays.
• Parenting Information Workshops: Practical workshops for parents, providing helpful tips and strategies to support you in raising happy, healthy children.

For details on upcoming programs and activities, click here.

If you or someone you know could benefit from our Family Support Service, please get in touch. We are here to help you learn more, discuss your situation, or schedule an appointment.

Contact Information
Reception: (02) 4588 3502
Direct Phone: (02) 4588 3504
Email: familysupport@rcsi.ngo.org.au